Privacy Policy

Last Modified: February 6, 2017

SeeClickFix, Inc. and our contractors (“SeeClickFix”, “we”, “us”, or “our”) take the private nature of your personal information very seriously. This policy regarding our privacy practices (the “Privacy Policy”) describes how we treat the information we collect when you visit and use the website available at SeeClickFix.com (the “Site”) and SeeClickFix’s other domains, products, services, mobile applications, and content (collectively with the Site, the “Services”).

When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

You should read our Terms of Use (http://legal.seeclickfix.com/terms-of-use/) together with this Privacy Policy. By accessing our Services, you are acknowledging that this Policy and our Terms of Use apply to your use of the Services and that you agree to be bound by this Policy and our Terms of Use.

Please read and understand these documents carefully before using our Services.

What This Privacy Policy Covers

This Privacy Policy covers our treatment of information gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of information that our partners share with us or that we share with our partners.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we don’t manage or employ. While we try to facilitate access only to those Third Party Services that share our respect for your privacy, we don’t take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of all Third Party Services you access.

This Privacy Policy does not govern the licensing of content created by, uploaded to or in some other way provided to the Services. Please review the SeeClickFix Terms of Use to learn more about licensing of content.

How We Collect, Receive, and Use Information About You

SeeClickFix collects, receives, and uses information about users in several ways:

a) Information you provide to us directly. When you use SCF Services, you will provide certain information directly to SeeClickFix. This information can include:

b) Information we collect and receive when you use our Services. We collect and receive information about you when you use SeeClickFix Services and related Third Party Services.

How Your Information Is Shared

Through the normal course of operations of the Services, your information and your user-provided content may be shared in various ways.

Cookies, Web Beacons, and Other Technologies

SeeClickFix uses various methods to collect information about you through the use of Services.

Advertising

When you use the Services you may be presented with advertisements via advertising networks. Those advertising networks may collect and analyze more information about you beyond the scope of this Privacy Policy. They may also provide information about you to third parties and advertisers that have no relationship to SeeClickFix.

Privacy of Children

Our Site and Services are not intended for use by children 13 years of age and younger, so you must be at least 14 years of age to use the Services. Accordingly, we do not knowingly collect information from or direct the Services to anyone under 14 years of age. We encourage parents and legal guardians to monitor their children’s mobile app and Internet usage and enforce our Privacy Policy by instructing their children never to provide Personal Data to SeeClickFix Services without their parental permission. If you have reason to believe that a child under the age of 14 has provided Personal Data to us, please contact us at legal@seeclickfix.com, and we will delete that information from our databases as soon as is reasonably practicable.

International Users

SeeClickFix is based in the United States, and, regardless of where you use our Services or otherwise provide information to us, the information may be transferred to and maintained on servers located in the United States or elsewhere. By using our Services or by providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in the United States or elsewhere.

The Security of Your Information

Although no one can guarantee the security of the information collected and received, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of this information. For example, your Account information is protected by a password for your protection. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account on the Services.

Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

California Residents

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 770 Chapel St, New Haven CT 06510.

Closing Your Account

If you want to close your Account, you may send a request by sending a request to legal@seeclickfix.com. Closing your Account will not fully remove the User-Provided Content associated with your Account. Your user-Provided Content can remain publically available indefinitely and in the possession of our partners and Third Parties.

How We Communicate with You

As part of the Services, you may occasionally receive email and other communications from us, such as administrative communications relating to your Account. These communications are considered transactional or relationship-related and are a necessary part of the Services and your Account. These communications might include for example Account recovery messages, password reset messages, or notifications of Privacy Policy changes. You may not be able to opt-out from receiving these communications. See your Account settings page for available opt-out communication options.

Note for security purposes, we will never email you to ask for your password or other Account information. If you receive such an email, forward it to us at security@seeclickfix.com.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. If changes, other than corrections to typographical errors or formatting improvements, are made we will notify users including by but not limited to email, regular mail, postings on the Service, or other reasonable means now known or hereinafter developed. Use of information is subject to the Privacy Policy in effect at the time such information is used.

Where to Direct Questions or Concerns

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message at legal@seeclickfix.com.